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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of April Uselton

April Uselton

June 10, 2023

5  out of  5
rating by April Uselton
"Shannon and Omar was very helpful and are awesome"
We responded:
"April- Thank you. Thank you. Thank you. :):):) I’m so glad we were able to help you and your kiddo! Definitely excited to get to know you in the years to come! "
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Carol Sharp

April 5, 2023

5  out of  5
rating by Carol Sharp
"Shannon is awesome. Shannon has been my agent since 2009, and is always there to answer any questions I may have."
We responded:
"Carolyn- Thank you so much for the kind words! I am so thankful to have gotten to know you over the years & I love being your Agent!:)"
Profile photo of Dibella Nelliel

Dibella Nelliel

March 31, 2023

5  out of  5
rating by Dibella Nelliel
"I have nothing but praise for the wonderful service offered to me. Omar and Shannon are fantastic!"
We responded:
"Thank you so much Dibella! :) "
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Phil Baker

August 13, 2022

5  out of  5
rating by Phil Baker
"They were very nice and supportive to me. Great communicators."
We responded:
"Thank you Phil!"
Profile photo of Jennifer Wells

Jennifer Wells

May 20, 2022

1  out of  5
rating by Jennifer Wells
"Had an accident with one of their policy holders and still waiting to hear how I’m going to get my car fixed. Terrible follow up."
We responded:
"Thank you for the feedback Jennifer! Over the last several months, we have been working diligently to improve our systems & processes. Hopefully going forward our customers will see much improved follow-up. In the event you need us again in the future, I hope you will see a much smoother process, as well! Thank you again. "
Profile photo of Tony (Buckmakers)

Tony (Buckmakers)

August 28, 2021

5  out of  5
rating by Tony (Buckmakers)
"Very helpful."
We responded:
"Thank you Tony! "
Profile photo of Michael A. Silva

Michael A. Silva

November 7, 2018

5  out of  5
rating by Michael A. Silva
"THEY HAVE ANY KIND OF INSURANCE POLICY THAT WILL COVER ALL YOUR INSURANCE POLICY NEED'S.... VERY GOOD GROUP OF EMPLOYEES WORKING AT THE SHINGEL SPRING'S LOCATION.... ASK PER ASHELY FOR ASSISTANT'S ON YOUR OLD OR NEW INSURANCE POLICY'S....."
We responded:
"Thank you Michael!"
Profile photo of Julie J

Julie J

July 3, 2017

1  out of  5
rating by Julie J
"The most incompetent insurance company I have ever used. The agent is never in the office, she hires people that try up selling policies they have absolutely no knowledge about. It took 4 attempts to get the correct paperwork signed for my son's life insurance policy. My daughter doesn't even have coverage because she refused to go back and sign papers 'again'. IF you can get someone to answer the phone they are useless, the normal response is that they will have someone call you back. My most recent experience, this morning, I am interested in purchasing a travel trailer, so before wasting a ton of time picking one out if insurance will be out of budget I called for a rough price range. Apparently they can't give you a rough price range unless they know exactly what you want. You would think an EXPERIENCED agent would be able to at least give some kind if help. The only good thing is I called the main state farm number and found out it's easy to switch agents. So now, I just have to find a helpful agency in my area."
Profile photo of Celio Olmos

Celio Olmos

March 27, 2017

5  out of  5
rating by Celio Olmos
"Shannon Morris and her team have always been there for me. they offer great customer service and always treat me like i am more than just a policy."
We responded:
"Thank you Celio! I appreciate you!"
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Tamra Berry

January 2, 2016

5  out of  5
rating by Tamra Berry
"Always friendly"
We responded:
"Thank you Tamra for the nice review!:)"
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Johnathan Smith

September 20, 2015

1  out of  5
rating by Johnathan Smith
"1. I expect during business hours someone to answer the phone, not get a voicemail. 2. Maybe i am just old fashioned but i remember a time when the insurance agents dressed professional. I wonder if these woman ever heard of a skirt or maybe the book "Dress for success" would be a good read? When i go in they look like they are dressed to work on a farm. I wouldn't expect professional dress on a farmer but i did on insurance agents."
Profile photo of Morgan Mer

Morgan Mer

February 24, 2014

5  out of  5
rating by Morgan Mer
"Shannon Morris and her team (especially Sarah, Kalea and Andrew) are undeniably incredible. Not only have they taken the time to ALWAYS follow up, sometimes more than promptly, they know exactly what they're doing and it doesn't matter how long it takes to get what you need done. I'm a small time customer and they always take the time for even small time... no matter how long it takes. Thanks team! ~Morgan"
We responded:
"Thank you Morgan!:)"
Profile photo of Prajwal Paudyal (Prajwal)

Prajwal Paudyal (Prajwal)

January 25, 2014

1  out of  5
rating by Prajwal Paudyal (Prajwal)
"They are powerless to make any real policy changes. I had two policies with them, I requested one policy to be cancelled, they cancelled another one by "mistake", and left me without insurance on the car I was driving. This could not be fixed after repeated attempts over weeks.They continued to charge me for three months for the other policy despite repeated attempts to cancel the policy on a car I no longer had. The prices are always on the hike, but its not the price I am complaining about. It is a sense of responsibility. One word "incompetent""
Profile photo of Matt Riddle

Matt Riddle

October 22, 2013

5  out of  5
rating by Matt Riddle
"I'm a local business owner in Tulsa, Oklahoma. The Shannon Morris Agency recently helped me with my personal life insurance. The process was super easy and Shannon and all of her team members were very helpful and professional. I highly recommend Shannon Morris - State Farm Agency for all of your insurance needs."
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danette weddle

October 21, 2013

5  out of  5
rating by danette weddle
"the customer service is awesome.... they are good at helping you... they will even walk you through many of the issues that you don't quite understand. Christina Pandian is really nice and funny too...;)"
We responded:
"Thank you Danette!"
Profile photo of Matt Kirby

Matt Kirby

October 21, 2013

5  out of  5
rating by Matt Kirby
"Great service and very friendly staff. Always ready to help and answer questions."
We responded:
"Thank you Matt!"