State Farm® Insurance Agent Shannon Grisham

"The most incompetent insurance company I have ever used. The agent is never in the office, she hires people that try up selling policies they have absolutely no knowledge about. It took 4 attempts to get the correct paperwork signed for my son's life insurance policy. My daughter doesn't even have coverage because she refused to go back and sign papers 'again'. IF you can get someone to answer the phone they are useless, the normal response is that they will have someone call you back. My most recent experience, this morning, I am interested in purchasing a travel trailer, so before wasting a ton of time picking one out if insurance will be out of budget I called for a rough price range. Apparently they can't give you a rough price range unless they know exactly what you want. You would think an EXPERIENCED agent would be able to at least give some kind if help. The only good thing is I called the main state farm number and found out it's easy to switch agents. So now, I just have to find a helpful agency in my area."

"1. I expect during business hours someone to answer the phone, not get a voicemail. 2. Maybe i am just old fashioned but i remember a time when the insurance agents dressed professional. I wonder if these woman ever heard of a skirt or maybe the book "Dress for success" would be a good read? When i go in they look like they are dressed to work on a farm. I wouldn't expect professional dress on a farmer but i did on insurance agents."

"Shannon Morris and her team (especially Sarah, Kalea and Andrew) are undeniably incredible. Not only have they taken the time to ALWAYS follow up, sometimes more than promptly, they know exactly what they're doing and it doesn't matter how long it takes to get what you need done. I'm a small time customer and they always take the time for even small time... no matter how long it takes. Thanks team! ~Morgan"

"They are powerless to make any real policy changes. I had two policies with them, I requested one policy to be cancelled, they cancelled another one by "mistake", and left me without insurance on the car I was driving. This could not be fixed after repeated attempts over weeks.They continued to charge me for three months for the other policy despite repeated attempts to cancel the policy on a car I no longer had. The prices are always on the hike, but its not the price I am complaining about. It is a sense of responsibility. One word "incompetent""

"I'm a local business owner in Tulsa, Oklahoma. The Shannon Morris Agency recently helped me with my personal life insurance. The process was super easy and Shannon and all of her team members were very helpful and professional. I highly recommend Shannon Morris - State Farm Agency for all of your insurance needs."