State Farm® Insurance Agent Shannon Grisham

"The people from this office were extremely helpful when I needed insurance. I was coming from progressive and they were trying to more than double my insurance cost per month on a quote when I went to renew my policy. For obvious reasons that wasn’t viable. My Fiancé’s dad had been with this agent of State Farm for a long time and had treated him well. I called and explained my situation, and was treated very well by Omar and Zane. I received coverage that was cheaper than progressive and more thorough. All of this within a hour of calling. I was covered again on my vehicle that has a auto loan (meaning I’m contractually required to have insurance with no lapse), had electronic documents for proof of insurance and a whole lot of stress off my shoulders. If you’re reading this and are considering State Farm as a new customer or maybe someone that has used them in the past, I whole heartedly endorse this agent and her excellent staff. We all know insurance can be expensive, but for the first time in a while I feel like I’ve received my moneys worth in customer service and goods that I’ve paid for (in this case coverage for my vehicle). P.s Happy birthday Omar , thank you for coming to work on your bday and helping me out!"

"It has been a pleasure to work with Omar. He has been very helpful with a couple of "odd issues" and with personal service. I am newer to the area and thankful for the introduction and his attention to detail."

"Omar was very informative on understanding insurance as a first time buyer. He thoroughly explained the difference in policies and made me comfortable in buying something I understand."

"Shannon and Omar was very helpful and are awesome"

"Shannon is awesome. Shannon has been my agent since 2009, and is always there to answer any questions I may have."

"I have nothing but praise for the wonderful service offered to me. Omar and Shannon are fantastic!"

"They were very nice and supportive to me. Great communicators."

"Had an accident with one of their policy holders and still waiting to hear how I’m going to get my car fixed. Terrible follow up."

"Very helpful."

"THEY HAVE ANY KIND OF INSURANCE POLICY THAT WILL COVER ALL YOUR INSURANCE POLICY NEED'S.... VERY GOOD GROUP OF EMPLOYEES WORKING AT THE SHINGEL SPRING'S LOCATION.... ASK PER ASHELY FOR ASSISTANT'S ON YOUR OLD OR NEW INSURANCE POLICY'S....."

"The most incompetent insurance company I have ever used. The agent is never in the office, she hires people that try up selling policies they have absolutely no knowledge about. It took 4 attempts to get the correct paperwork signed for my son's life insurance policy. My daughter doesn't even have coverage because she refused to go back and sign papers 'again'. IF you can get someone to answer the phone they are useless, the normal response is that they will have someone call you back. My most recent experience, this morning, I am interested in purchasing a travel trailer, so before wasting a ton of time picking one out if insurance will be out of budget I called for a rough price range. Apparently they can't give you a rough price range unless they know exactly what you want. You would think an EXPERIENCED agent would be able to at least give some kind if help. The only good thing is I called the main state farm number and found out it's easy to switch agents. So now, I just have to find a helpful agency in my area."

"Shannon Morris and her team have always been there for me. they offer great customer service and always treat me like i am more than just a policy."

"Always friendly"

"1. I expect during business hours someone to answer the phone, not get a voicemail. 2. Maybe i am just old fashioned but i remember a time when the insurance agents dressed professional. I wonder if these woman ever heard of a skirt or maybe the book "Dress for success" would be a good read? When i go in they look like they are dressed to work on a farm. I wouldn't expect professional dress on a farmer but i did on insurance agents."

"Shannon Morris and her team (especially Sarah, Kalea and Andrew) are undeniably incredible. Not only have they taken the time to ALWAYS follow up, sometimes more than promptly, they know exactly what they're doing and it doesn't matter how long it takes to get what you need done. I'm a small time customer and they always take the time for even small time... no matter how long it takes. Thanks team! ~Morgan"

"They are powerless to make any real policy changes. I had two policies with them, I requested one policy to be cancelled, they cancelled another one by "mistake", and left me without insurance on the car I was driving. This could not be fixed after repeated attempts over weeks.They continued to charge me for three months for the other policy despite repeated attempts to cancel the policy on a car I no longer had. The prices are always on the hike, but its not the price I am complaining about. It is a sense of responsibility. One word "incompetent""

"I'm a local business owner in Tulsa, Oklahoma. The Shannon Morris Agency recently helped me with my personal life insurance. The process was super easy and Shannon and all of her team members were very helpful and professional. I highly recommend Shannon Morris - State Farm Agency for all of your insurance needs."

"the customer service is awesome.... they are good at helping you... they will even walk you through many of the issues that you don't quite understand. Christina Pandian is really nice and funny too...;)"

"Great service and very friendly staff. Always ready to help and answer questions."